Shipping policy

We are delighted to offer streamlined delivery options directly through our website to customers located in the United Kingdom and the European Union.

Our commitment is to send our exquisite specimens anywhere on Earth! However, if your location falls outside of the UK and the European Union, please get in touch with us before placing your order. This allows us to accurately calculate the best possible shipping cost for your specific destination, ensuring your treasures arrive safely and efficiently.

Please contact us at info@frugeo.co.uk or use our contact form to arrange your international order. We look forward to dispatching your piece of geological history, wherever you are.

Our commitment to providing a seamless experience extends to our valued international customers. While our fully inclusive pricing, covering all taxes, packaging, and postage, applies exclusively to UK customers. For international shipments, a charge based on mass is required. We apply a simple rule for shipping costs: £10.00 per kilogram (GBP/kg). We ensure every specimen is meticulously packaged for its journey, so you can confidently acquire a piece of Earth's story, no matter where you are located. Please note, however, that the prices listed do not contain any international or locally applicable taxes, duties, or customs fees. These charges are levied by the destination country and are the sole responsibility of the customer upon either delivery or checkout.