General Data Protection
The General Data Protection Regulation (GDPR) applies from 25 May 2018. You can read more about this here.
We would like to assure all of our clients and customers that the details that they share with us is securely handled. We take as little data as possible and we only use specialist software where data is protected with a number of unique passwords and it is also encrypted.
Our online shop
When a purchase is made in our online shop, the payment is processed through PayPal which is highly secured and will store as much details in an encrypted database as you provide to us. The data in this case is collected with PayPal. If you make a purchase vie e-
Education and tutoring services
We offer tutoring services which requires us to record some of yours or your children’s basic data to generate invoices and for us to keep in touch with you. These include:
The data is provided by you when a contract or agreement is made which is then signed by you. We use the data provided to generate invoices which is then stored in both the password-
Book services and publishing
We offer book editing and designing services and also publishing which requires us to record more details. First of all, a contract is always made between Frugeo GRI Limited and its clients which includes
However, when you are an author or a distributor, we periodically pay you revenues which requires us to hold your bank sort code and account number where we make payments to. This may also include your bank’s name and address. The data is provided by you when a contract or agreement is made which is then signed by you. The data we are provided to us is then stored in both the password-
Other services that require a contract
When we offer you a certain service (these are research, survey, professional translation, and graphic design), we may take your details which we use to write a contract, to generate invoices, and to keep in touch with you. In these cases, we only take your full name, your address, your phone number and e-
Who will your data be shared with
We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include: Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. Manufacturers (printing companies, distributors), if we are sending an order directly to you from a printing/media facility. In these cases, information shared normally includes name and address, and may include phone number and e-
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